Privacy Policy of Avantara Global

This Privacy Policy outlines how Avantara Global ("Company", "we", "our", or "us") collects, uses, stores, processes, discloses, and protects your personal and sensitive data when you visit www.Avantaraglobal.com, use our mobile applications, member portal, e-commerce store, utility gateways, or engage with our direct selling and franchise networks.

Avantara Global serves as the primary Data Controller for the personal data collected under the provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We collect personal information necessary to deliver our multi-sector services safely and efficiently:

We process your personal information strictly for legitimate commercial and regulatory objectives:

• Account Administration: Registering and authenticating your user dashboard, managing member IDs, and securing access via 2-Factor Authentication (2FA).
• Order Fulfillment & Delivery: Processing product orders, dispatching physical goods, generating GST tax invoices, and providing real-time courier tracking.
• Commission & Bonus Calculations: Calculating legitimate direct sales incentives, bonus payouts, and executing bank transfers with mandatory TDS deduction.
• Gold Vault Management: Recording live gold purchases, updating physical vault holdings, and dispatching BIS-hallmarked bullion upon redemption.
• Utility Execution: Routing recharge, FASTag, travel reservations, and tax filing requests through authorized API aggregators and BBPS gateways.
• Fraud Prevention & Legal Compliance: Detecting duplicate accounts, preventing money laundering, and complying with statutory reporting directives.

Avantara Global employs industry-leading technical, physical, and managerial security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your personal data:

We never sell, rent, or trade your personal data to third-party advertisers. We share data only with verified partners under strict non-disclosure obligations:

• Courier & Logistics Partners: Name, delivery address, and contact number shared with delivery partners (e.g., Blue Dart, Delhivery) for package dispatch.
• Payment Gateways & Banking Partners: Bank account numbers and IFSC details shared for automated NEFT/IMPS payout disbursements and tax deduction filings.
• Utility & Service Providers: Telecom operators, airlines, hotel reservation systems, and GST filing partners strictly for fulfilling requested transactions.
• Law Enforcement & Statutory Authorities: When compelled by valid court orders, government notices, or to comply with the Prevention of Money Laundering Act (PMLA).

Under the Digital Personal Data Protection Act, 2023, you have clear, enforceable rights regarding your personal information:

To exercise any of these rights, submit a written request to privacy@Avantaraglobal.com.

Avantara Global retains your personal data only as long as necessary to fulfill the purposes for which it was collected or to satisfy statutory legal, accounting, tax, or reporting requirements:

• Active Accounts: Retained for the duration of your active membership and business relationship.
• Tax & Financial Records: Invoices, commission ledgers, and TDS certificates are retained for a minimum of 8 financial years under the Income Tax Act, 1961.
• KYC & AML Documents: Identification proofs and transaction histories are retained for a minimum of 5 years following account closure under PMLA guidelines.

For any queries, feedback, or grievances regarding our privacy practices or data handling, you may contact our designated Data Protection Officer: